After a short argument, they agreed to extend it until 3pm. My request was rejected and they said the latest they can offer was 2pm. I asked for late check out for one room until 5pm. We were told that the person responsible for refilling the buffet is on his coffee break. Traveling on business Take advantage of the 24-hour business center and free WiFi in. I have a disability and she made sure my need were taken. Ingrid did whatever I need to make my stay very comfortable. The staff are very helpful starting with the manager, INgrid.

My wife asked for milk at the breakfast so they gave her a tiny pot and when she asked for more milk, the waitress told her 'you should have said from the beginning that you need a lot of milk'.Īnother day on the breakfast, there was no toast or croissant so we asked for refill. This luxury hotel features a casino, a full-service spa, and a restaurant. Great service and very nice room and very comfortable bed. The furniture in the rooms is old and the rooms need to be renovated. I woke up at 5am on three days and couldn't go back to sleep and one night we couldn't sleep until 2am because the next door guests were having a late shower.Ģ. The room was very noisy and whenever the next room opens the hot water, I can hear a very loud sound from the boiler.

I would like to share with you my experience staying at this hotel, which is not great.ġ. The rooms are very basic, no basic room amenities and the room was very noisy. I'm used to the luxury in the Middle East so I was shocked how basic this hotel is. Your time at Serenity Springs Spa also includes access to our steam and relaxation rooms and saunas.Ĭhukchansi also is proud to introduce a new addition to Serenity Springs Spa that includes the Spa Ritual Vegan Nail and Mineral Make-Up product lines that are used at the finest resorts.I'm an Espire Elite member of IHG. You?ll be in the expert hands of our friendly, professional staff. From a day of escape to pampering packages for brides and wedding parties, any occasion is made special at Serenity Springs. Serenity Springs Spa includes the widest variety of services perfect for any occasion. Do what it takes to find peace ? to reach a newfound sense of calm. Our professional staff offers outstanding services to relax your muscles and mind, including therapeutic massages, cleansing body wraps, soothing facials and much more. At Serenity Springs, we provide that much-needed escape so you can feel rejuvenated. It?s your island of tranquility in the midst of hustle-and-bustle. We also offer Blackjack, 3 Card Poker, Pai-Gow Poker, Pan 9, EZ Baccarat, Omaha,7 Card Stud, & More. Were a full service 24-hour Hotel & Casino located just minutes from Downtown Los Angeles.

Serenity is a state of being calm, peaceful and untroubled. The Worlds Largest Poker Casino® Featuring Texas Holdem.

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